Help centre
How can we help?
We're building out a full self-service knowledge base. In the meantime, our team is a message away.
Getting started
Create an account, post your first job or set up your contractor profile.
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Payments & leads
How the £5 lead unlock works, refunds, invoices and receipts.
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Trust & safety
Verification, DBS checks, insurance and reporting concerns.
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Messaging & bookings
Contact contractors, agree prices and manage completed jobs.
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Still need a hand?
Send us a message — customers, contractors and everyone else welcome. We reply within one working day.